So, you signed up for our premium training and I’m guessing you’re excited to get started?
But you can’t hear anything when playing the video?
That’s a bummer.
But hang in there, I’ll show you how to fix these errors in 5 minutes (or less)!
Let’s get going 🙂
1: Change or update your browser
+90% of the time, video and audio errors are caused by your browser not being updated to the latest version.
We highly suggest you go update your browser right away.
Here’s a list of the most common browsers:
If you don’t use any of these browsers, and the audio is missing from the video, download one of the browsers in the list and use that instead.
2: Refresh the web page
It sounds simple (and it is).
But software, plugins, and other factors can get tangled up when trying to play a video.
Simply refresh the web page to untangle them.
If you’re still having issues with the audio, please go through steps A-B-C:
A: Make sure you have your speakers connected and they are turned on.
B: Check if audio is muted (check the animation below on how to do that).